INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I pay for my purchases on TuffChoice?

At TuffChoice, we offer convenient payment options to suit your preferences. You can make payments using PayPal, which allows you to securely pay with your PayPal account or major credit/debit cards. We accept Visa, MasterCard, American Express, and Discover.

Is it safe to use my credit card on your website?

Absolutely. We take the security of your personal information seriously. All credit card transactions on our website are processed through PayPal, a trusted and widely used payment gateway. This means that your card details are encrypted and securely processed, providing you with peace of mind while shopping with us.

Can I use PayPal even if I don't have a PayPal account?

Yes, you can. When you proceed to checkout, you'll have the option to choose whether you'd like to pay with your PayPal account or with a credit/debit card directly. Simply select the "Pay with Debit or Credit Card" option to make a card payment through PayPal without needing to create an account.

Are there any additional fees for using PayPal?

No, there are no additional fees when using PayPal to make a purchase on TuffChoice. The total amount you see during checkout is the final amount you will be charged.

What if I need to return or exchange a product?

We want you and your pet to be completely satisfied with your purchase. If, for any reason, you're not happy with your order, please refer to our Refund policy  for detailed information on how to initiate a return or exchange. Our team is here to assist you throughout the process.

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